From Pour to Presence: Hospitality Training
Discover New Heights of Hospitality with the Seneca Lake Wine Trail From Pour to Presence: Hospitality Training Presented by: Cheryl Stanley, Senior Lecturer, Food and Beverage Management, Nolan School of Hotel Administration, Cornell SC Johnson College of Business Tuesday, June 2 • 9am-12pm • Veraisons Restaurant at Glenora Wine Cellars Hospitality in a tasting room is not just “being nice” or pouring wine with a smile. It’s about intentional guest experience design, emotional connection, and




















